Code of Ethics
Introduction
WOOD & STEEL Srl has adopted a set of rules to promote, at every level of the company, a high standard of ethical integrity and a strong awareness of laws and rules of conduct, in view of the sector in which it operates and of its internal and external relationships.
The company promotes clear and transparent principles governing its own activities and those of its employees and of everyone who works with it in any capacity; these principles are set out in detail in the CODE OF ETHICS.
The adoption of this document is therefore essential to protect the company’s reputation, reliability and image, with the aim of ensuring full customer satisfaction and the utmost fairness in the conduct of business.
1. General principles
This CODE OF ETHICS sets out the guiding principles of WOOD & STEEL SRL and is binding on the conduct of everyone who holds representative, administrative or management positions, and of everyone who cooperates and collaborates with the company in any capacity in pursuing its business objectives.
The purpose of the CODE OF ETHICS is to steer the management of the Company according to the criteria of loyalty, professional fairness, completeness and truthfulness of information, compliance with the Law and efficiency, and to lay down clear guidelines for conduct capable of meeting the needs of stakeholders and consolidating a positive corporate reputation.
1.1. Corporate mission
The mission of WOOD & STEEL SRL is the design and manufacture of eco-sustainable road safety barriers and noise barriers, and of road safety products in general, compatible with the existing site conditions and respectful of the natural ecosystem and of the historical and cultural context; and to deliver high-quality products and services that provide lasting competitive advantages and bring “value” to businesses and to the local area.
To combine dynamism, flexibility, innovation, speed and specific know-how to pave the way to the company’s success.
1.2. Corporate vision
To achieve the objectives set out in its corporate mission, WOOD & STEEL SRL aims to be:
- a company that creates value for its customersBy increasing profitability, automating processes, diversifying and expanding its markets, and monitoring and overseeing company procedures.
- a company that creates value for the local areaThrough actions aimed at ensuring continuity and effectiveness in supporting the local economy, adapting proven business models to each local context, also through strategic partners, and by consolidating and extending its presence in the social and economic fabric of the areas in which it operates.
- a company that creates value for its peopleBy carrying out initiatives that support the professional development of its human resources, providing training and developing skills, identifying motivational levers and building a corporate culture based on excellence.
1.3. Stakeholders
WOOD & STEEL SRL maintains positive ethical relationships with its stakeholders, whom it identifies as the categories of individuals, groups, bodies and institutions that have legitimate interests and/or rights relating to WOOD & STEEL SRL and its activities.
Stakeholders therefore include the customers, suppliers, employees and collaborators of WOOD & STEEL SRL, Public Administrations, business partners and the community at large.
1.4. Core values
Respect for the individual
WOOD & STEEL SRL respects the rights and the cultural, political and religious identities of the people with whom it interacts. It pays close attention to the needs and requests of its customers, to the development of its staff, to fairness and transparency in negotiations with suppliers, and to active participation in the social life of the community.
Integrity, fairness and transparency
In carrying out its activities, WOOD & STEEL SRL complies with the principles of legitimacy, fairness, respect for the rules, transparency, and clarity and accuracy of its accounting records, in accordance with the regulations in force and with the company procedures designed to ensure their application and control.
Equity and impartiality
In its relations with customers and suppliers, in its contacts with the community and in the management of its staff, WOOD & STEEL SRL acts in a fair and equitable manner, adopting the same conduct towards everyone it deals with, while respecting the different forms of relationship required by the nature and institutional role of each party.
Innovation and efficiency
WOOD & STEEL SRL pursues the goal of constantly improving the efficiency of its business processes and the quality of its service, through the optimal allocation of company resources and the right combination of processes, adopting technological and organisational solutions capable of combining customer satisfaction with efficient and cost-effective management.
Confidentiality
WOOD & STEEL SRL ensures the confidentiality of the personal and sensitive data in its possession, in compliance with the rules laid down by the applicable legislation.
2. Standards of conduct
2.1. General standards of conduct
In their dealings with third parties, directors, persons with management functions and all employees and collaborators are required to act with the utmost fairness and integrity, in strict compliance with the law and all other applicable regulations, and with the internal rules and regulations adopted by WOOD & STEEL SRL from time to time.
All persons to whom this CODE OF ETHICS applies are bound to maintain the strictest confidentiality regarding all facts, including those no longer current, that come to their knowledge in the course of their work, whether relating to customers or to the company.
All persons to whom this CODE OF ETHICS applies are also required to report promptly and in writing, in the manner set out in the company’s regulations, any fact, event or conduct contrary to the law, to internal company regulations or to the provisions of this CODE OF ETHICS.
All persons to whom this CODE OF ETHICS applies are furthermore required to use company property and equipment with care and diligence, avoiding any form of improper use or any use that might damage them or impair their operation.
2.2. Standards of conduct in business
General rules
In business relations and dealings, the persons to whom this CODE OF ETHICS applies must refrain from engaging, directly and/or through third parties, in any conduct contrary to the principles it sets out.
Employees and collaborators are prohibited from giving/offering and/or accepting/receiving gifts, benefits and/or any other advantage, whether personal or not, in the course of their work for the company, that could give rise to even the suspicion of not having acted in the interest and on behalf of the company.
The above provisions do not apply to customary gifts of modest value that are solely acts of courtesy in the context of proper business relations.
Relations with customers
WOOD & STEEL SRL considers maintaining and constantly improving the quality of its relationship with its customers to be an essential requirement for creating corporate value.
The quality of service is constantly monitored with a view to eliminating any critical issue identified.
WOOD & STEEL SRL maintains relationships with its customers based on loyalty and transparency, characterised by courtesy, professionalism and a guarantee of confidentiality, ensuring correct and complete information on the characteristics of the products offered, and using respectful, simple and understandable language.
In choosing the parties with which it maintains business relations, WOOD & STEEL SRL acts so as to avoid business dealings with parties lacking the necessary requirements of integrity and reliability.
Relations with suppliers
WOOD & STEEL SRL manages its relations with suppliers with loyalty, fairness and professionalism, encouraging continuous collaboration and solid, long-lasting relationships of trust.
In identifying and selecting its suppliers, WOOD & STEEL SRL bases its conduct on objective and impartial assessments of quality, price and the guarantees provided, within the rules laid down by law, regulations and all other applicable legislation, including compliance with the regulations in force on health and safety at work.
Relations with Public Administrations
Relations with Public Administrations are handled by the persons appointed and authorised to do so under the company regulations in force.
These persons maintain relations with Public Administrations based on the utmost integrity, transparency and fairness.
In any event, they must refrain from paying or offering, directly or through third parties, sums of money or other benefits of any kind or amount to public officials, government representatives, public employees or private individuals, in order to reward or repay them for an act of their office, or to obtain or delay the performance of an act contrary to the duties of their office, for the purpose of promoting or furthering their own interests or those of the company.
These persons are also required to promptly report to the head of the internal control functions any request for, or offer of, benefits made to them by public officials, employees of the public administration or public institutions.
2.3. Standards of conduct for employees
WOOD & STEEL SRL protects and promotes the value of the human person without distinction on the grounds of age, sex, sexual orientation, race, language, nationality, political or trade union opinions or religious beliefs. The company’s staff are the fundamental element of its success and development. For this reason, WOOD & STEEL SRL protects and promotes the value of its human resources, aiming to improve and increase the knowledge held by its employees, and making profitable and constructive use of every management tool designed to develop them.
Relations with employees are governed by the national and company collective agreements in force from time to time, in fulfilment of which WOOD & STEEL SRL defines the characteristics and content of the duties and activities to be performed, as well as the regulatory elements governing the employment relationship and the remuneration due.
In selecting its employees, WOOD & STEEL SRL follows criteria of fairness, transparency and good faith, basing staff selection on how well candidates’ profiles match the company’s current and future needs, in accordance with equal opportunities and without discrimination of any kind.
All heads of company departments and those responsible for managing employees are required to value the professionalism and work of their staff, requesting performance consistent with the tasks assigned, their job grade and the professional role they hold. Each manager is also required to foster the involvement of their staff and to make them part of the company’s objectives and their achievement. Managers are also required to foster a working environment that allows the company’s activities to be carried out properly, avoiding or removing any possible source of unlawful pressure or discomfort for their staff.
WOOD & STEEL SRL implements incentive and development schemes for its staff based on strict criteria of merit and competence, without discrimination of any kind. WOOD & STEEL SRL also establishes and implements reward mechanisms based on transparency and objectivity.
WOOD & STEEL SRL oversees and guarantees the professional development and training of its employees in order to foster their growth and development, in the primary interest of the company and with respect for each person’s aptitudes.
WOOD & STEEL SRL ensures a working environment that is suitable in terms of safety and of physical and mental health, promoting the adoption of every technical and organisational measure capable of guaranteeing the health and safety of workers, and ensuring working conditions that respect the individual dignity of workers.
Employees must avoid any situation or activity that could lead to conflicts of interest with the company.
Employees must:
- diligently observe the provisions of the CODE OF ETHICS, refraining from any conduct contrary to it;
- report to the administrative body any information concerning alleged violations of this code occurring within the company;
- cooperate fully in establishing possible and/or alleged violations of this code;
- inform third parties who enter into relations with the company of the provisions of the CODE OF ETHICS and require them to comply with them.
Employees are required to act in such a way as to respect and safeguard the property of WOOD & STEEL SRL, preventing its fraudulent or improper use, or any use that conflicts with the interests of the company and with the rules and operating procedures established to regulate its use.
Employees look after their own skills and professionalism, value the experience and collaboration of their colleagues, adopt a constructive and proactive attitude and cooperate fully in order to contribute to achieving the objectives of their organisational unit and to customer satisfaction.
Employees must ensure that all information acquired in the course of their assigned activities remains strictly confidential and suitably protected, and is not used, communicated or disclosed, either inside or outside the company, except in accordance with the regulations and procedures established by the company under the applicable law.
3. Implementation
3.1. Communication and dissemination of the Code of Ethics
WOOD & STEEL SRL promotes the dissemination and knowledge of this CODE OF ETHICS by sending a copy to all those to whom it applies (directors, employees, collaborators and consultants). This CODE OF ETHICS must also be delivered to new persons when they become subject to it. This CODE OF ETHICS will also be brought to the attention of business partners and of anyone who has business relations with WOOD & STEEL SRL. WOOD & STEEL SRL therefore undertakes to ensure the widest possible dissemination of this CODE OF ETHICS, including through the use of suitable information tools, and also undertakes to publish it on its website www.wsbarrier.com.
WOOD & STEEL SRL also sees to the periodic updating of this code.
3.2. Reporting of violations
Employees and collaborators who become aware of alleged violations of this CODE OF ETHICS, or of conduct that does not comply with the rules of conduct adopted by the company, must inform the administrative body, which, in accordance with the relevant company regulations, carries out the checks and investigations it deems necessary and adopts the appropriate measures.
3.3. Disciplinary system
Compliance with the provisions of this CODE OF ETHICS must be considered an essential part of the contractual obligations of employees.
Violation of the rules of this CODE OF ETHICS constitutes a disciplinary offence and may lead to the application of sanctions, in compliance, for employees, with all the rules, procedures and safeguards provided for by law and by collective agreements.
Compliance with the principles of this CODE OF ETHICS is part of the contractual obligations undertaken by collaborators, consultants and other parties having business relations with the company. Consequently, any violation of its provisions may constitute a breach of the contractual obligations undertaken, with all the legal consequences as regards termination of the contract or assignment and compensation for the resulting damage.
